At Crafty 3D Prints, each item is uniquely created based on individual specifications. Since our products are custom-made and printed on demand, we maintain a strict no-refund, no-return, and no-exchange policy.
Order Cancellation
Orders can only be canceled within 6 hours of placing the order and before production begins. Once printing has started, cancellation requests cannot be accepted.
Refunds
No refunds are offered under any circumstances except in cases of:
- Duplicate payment due to technical error.
- Product not delivered due to non-serviceable address or logistical failure.
Refunds, if approved, are processed within 7–10 business days to original payment method.
Damaged or Incorrect Product
While we do not offer refunds, if a product arrives damaged in transit or is incorrect, please contact us within 24 hours of delivery at contact@crafty3dprints.com with photos or unboxing videos as proof. We may offer a replacement or credit after verification. The replacement will be delivered within 7 -10 working days. All the transactions are handled by Monalisa computers.
Non-Refundable Cases
- Color shade variations due to lighting or material limitations.
- Minor surface marks or texture differences typical of 3D printing.
- Delays caused by courier or customer unavailability.
- Customer dissatisfaction with design once approved.
Customer Responsibility
Customers must review and confirm all design details before order approval. Once approved, production begins immediately and cannot be altered.
Contact for Issues
? contact@crafty3dprints.com
? +91 8000 891 891