At Crafty 3D Prints, we value every interaction with our customers. Whether you’re looking for personalized 3D printed gifts, décor, or simply have questions about our process, we are here to help you every step of the way.
We take pride in offering not only quality products but also reliable, responsive customer support.
Our Contact Details
Crafty 3D Prints
Address: 148, Malwa Avenue, Khalsa Nagar, Bhadson Road, Patiala, Punjab – 147001
Email: contact@crafty3dprints.com
Phone/WhatsApp: +91 8000 891 891
Business Hours: Monday to Saturday, 10:00 AM – 7:00 PM (IST)
How to Reach Us
1. For Order Support
If you have already placed an order and want to know about the status, shipping details, or estimated delivery date, please email us at contact@crafty3dprints.com with your Order ID. Our support team will respond within 24–48 hours.
2. For Custom Design Requests
Got a creative idea? We love working on custom prints! Share your concept, design file, or inspiration photo at contact@crafty3dprints.com, and our team will review it and suggest materials, pricing, and timelines.
3. For Business or Bulk Orders
If you’re a business, brand, or reseller looking for bulk 3D printed products or corporate gifts, contact us directly via phone or email. We offer discounted pricing and faster production for large orders.
4. For Feedback or Issues
Your feedback is valuable to us. If you experience any issue with our products, delivery, or service, please contact us immediately. While we don’t offer refunds, we take every customer concern seriously and aim to resolve it promptly.
Frequently Asked Questions
Q1: Where is Crafty 3D Prints located?
We are located in Khalsa Nagar, Bhadson Road, Patiala, operating both online and locally to serve customers across India.
Q2: How can I track my order?
Once your order is dispatched, we’ll send you an email or WhatsApp message with a tracking link.
Q3: Do you offer COD (Cash on Delivery)?
Currently, we accept prepaid orders only through secure online payment methods.
Q4: How long does delivery take?
Standard delivery within India takes 5–10 business days depending on location and courier partner.
Q5: Can I visit your workshop?
Yes! Local customers can visit by appointment. Please call or WhatsApp before visiting.
Our Commitment
At Crafty 3D Prints, we don’t just sell — we connect. Our focus is on long-term relationships built on trust, transparency, and creative satisfaction. Every call, every message, and every inquiry is an opportunity for us to serve you better.
We understand that every product we make has personal meaning — a gift, a décor item, or a creative project. That’s why communication and customer support are at the heart of everything we do.
We’re not just an online store — we’re your creative printing partner.
? contact@crafty3dprints.com | ? +91 8000 891 891